Services

IT Cloud Support

With the growing support of Broad Band and Internet technologies over the world. The ‘Cloud’ technologies can now be implemented over the Global to allow for rapid expansion of Services from both the Corporate and Start-ups alike.

The ability to quickly provision and develop systems in the cloud and gaining by paying as you use the resource. Against, using the standard model of paying for the physical equipment and software deployment upfront. Has large benefits to the cash flow model of most enterprises.

With, all of the additional administrative costs of making the service resilient to both power, backup, DR and communication outages. It has always been a time consuming and costly exercise to enterprises.

The Cloud has come of age and large player in the technology field such as Microsoft Azure, Amazon AWS and Google Cloud, have made it their business to provide the facilities all over the globe. At a fraction of the cost that it would normally cost an independent company, should it try to deploy on the same scale?

With advance backup facilities and storage available with 3 levels of redundancy. It is hard for the CIO to justify not utilising these facilities.

However, with flexibility comes the additional task of ensuring that the facilities are being used to the optimum. Something, that sadly is lacking in many enterprises.

Tagware are here to help ensure that you make savings, without compromising the solution and getting the full managed benefits of the cloud and not just the expensive bill at the end of it.

ON-SITE IT Support

Unfortunately, at Tagware we live in the real world.

On occasions, we don’t have an option to remotely restart systems that are beyond a certain failure level.

There are also enterprises that are unable to use the remote options for security or policy reasons. Which, we completely understand.

Our engineers can visit sites to re-establish systems or services that have become unavailable for whatever reasons.

There may be a Windows upgrade roll out that a company requires additional resource or skill-set. Or, a person that may have left and needed replacement whilst a full-time member is resourced.

At Tagware we can provide these engineers on a monthly basis until either the project has completed or the resource has been replacing.

REMOTE IT Support

With Broadband being available in 95% of the UK.

It is now cost effective to allow external parties to be called upon. Should a configuration issue or error occur on internal workstation systems? This normally can be resolved by one of our technical team without them needing to visit the physical site location. This also allows for the overall systems under our management to look at quickly. As we don’t have the additional travel time to site to resolve these issues.

One of our current clients is www.JamesAlexandre.com estate agents in Norbury and Spain. Which, we have been looking after since 2003.

Should you wish Tagware to monitor your systems and are interested in setting up a managed service contract.

Then, please call us at Tagware to discuss your requirements.